A Growing Beettan: Important Updates and Tips for Success

Hello, Beettan Community!

As our beloved Beettan continues to grow, we're implementing some changes and introducing dedicated team members to better serve you. We want to ensure a smooth and efficient experience for all our valued clients, and here's how you can make the most of it:

1. Direct Contact with Team Members

For any inquiries or assistance, you can now use the unique numbers provided at the top corner of our Pro Site and Shop Site. These numbers connect you directly to one of our team members, streamlining communication and enhancing your experience.

2. Communication Preferences

To better serve you, we kindly ask that you limit text messaging and instead utilize email as your primary means of communication. This helps us centralize information and respond more effectively to your needs. [email protected] goes to all members of HQ team.

3. Availability and Contact Hours

Our dedicated Beettan staff is here for you from 10 AM to 5 PM, Monday through Saturday. To ensure your query reaches the team member currently on duty, please call the provided number rather than someone who may be off that day. For after-hours inquiries, please email us at [email protected] 

4. Same-Day Order Processing

We understand the importance of prompt service. To guarantee same-day order processing, please submit your orders by 2 PM. This ensures we have ample time to fulfill your requests and meet our scheduled carrier pickup times.

5. Not Quite Amazon (with a wink)

While we aspire to provide efficient service, it's essential to remember that we're not Amazon. Beettan takes pride in being a community-based, small company that values the personal touch. Our products are meticulously crafted in small batches, and our in-house team members you know by name take care of packing, ensuring the quality you deserve.

6. Seasonal Surges

As you navigate your spray tan business journey, keep in mind that busy seasons typically occur during spring, fall, and holiday times. People love to sport a tan during these periods, so be prepared for potential last-minute bookings as your business thrives through word of mouth.

7. Stock Up and Utilize Affiliate Link

To ensure a seamless operation, always have a full bottle of solution at hand as part of your weekly preparation routine. Stay on top of inventory, both for your professional line (solutions, DHA, additives) and retail products. And don't forget, if you run out of any retail product, you can use your affiliate link and still enjoy a 35% commission while we handle the shipping directly to your customer!

We're thrilled to be on this journey with you, and we're committed to making your experience with Beettan exceptional. As we grow, we want to maintain the personal touch and community spirit that sets us apart. Thank you for being a part of the Beettan family, and here's to our continued success together! 🌞🌟